Decentralizing service delivery

1.144 To improve the efficiency and effectiveness of service delivery to Special Hardship Case (SHC) families through reduction in social worker case loads, systematic in service training and the improvement of overall working conditions.

(b) Applying information and communication technologies to improve internal management processes and external service delivery systems, and promoting civil service automation (this is especially the case in well established and rapidly changing administrative systems)

Mr. OMOTADE (Nigeria) said that his delegation noted the marginal increase in the collection rate for the first quarter of 2005, and hoped that the trend would improve service delivery.

Reconciling security requirements with demands for social service delivery

Reconciling security requirements with demands for social service delivery

The service is provided by a mainstream organization, but has some experience in indigenous service delivery.

The Council charter requires it to provide expert advice to government on how to improve outcomes for indigenous peoples, including improving programme performance and service delivery in a whole of government environment.

Crisis and management is a key function of public administration, and it cuts across service delivery and delivery functions.

Building the general capacity of the Australian Public Service to provide more effective service delivery to indigenous peoples

Within this category, there are several innovations, including client focused one stop service delivery for social services and mobile service delivery for multiservice clients in remote areas and other similar innovations.

UNCDF visibility in the area of service delivery in rural areas was strengthened by a number of activities, including its co hosting of the Conference on Pro Poor Service Delivery and

It took note of the marginal increase in the collection rate of 2005 assessed contributions in the first three months of the year, and hoped that that positive trend would provide impetus to improve service delivery.

Key to successful management of public service delivery and sustainable development is preparedness.

Institutional and managerial reforms required to adapt to changing dynamics of service delivery

UNICEF has a long history of supporting community management in rural WASH service delivery.

Partnership building promotes sharing public service delivery responsibility and achievement, a quality that empowers civil society.

UNAMI is taking measures to improve its delivery capacity while necessarily keeping the evolving security situation in mind.

At the macro (or national) level, UNICEF will support capacities for evidence based policymaking, resource allocation and programme management at the meso (service provider) level, UNICEF will seek to improve district and subnational service delivery systems and at the micro (community and family) level, to promote care and treatment seeking behaviours that influence child survival, growth and development.

Service delivery in basic health and water and sanitation has improved, along with efforts to strengthen breastfeeding practices.

Regular surveys can help in assessing the effectiveness of service delivery and how needs and preferences are evolving.

Over 80 Healthy for Life sites will be established over four years, with 20 to 25 sites commencing in 2005 2006, to undertake targeted activities, early intervention and quality improvements in health service delivery to improve the health of Aboriginal and Torres Strait Islander peoples.

A formal performance management system involving regular evaluation of programme impact should be put in place to improve output delivery.

UNHCR has continued its efforts to improve the delivery of assistance, especially to those beneficiaries with special protection and assistance needs.

As this section illustrates, there has been considerable progress on major components of basic service delivery for children and women.

Actors at this level, who are typically led by local government, are the main duty bearers in WASH service delivery.

Such franchises may cover local sanitation network extension, sludge removal and disposal, sewage collection and treatment and other service delivery.

Did health service delivery personnel receive training on gender sensitive services and were they familiar with General Recommendation No. 24?

Efforts are being made in several health regions to accommodate a demand for culturally appropriate health service delivery to Aboriginal people.

UN Habitat launched an aggressive campaign to solidify its financial base to carry out and improve the delivery of its approved work programme.

In order to further rise the level of customer service, in October 2004, the Tourist Board introduced the new hotel industry standards, which are designed to ensure high quality of service delivery.

UNHCR commented that it was consequently considering the creation of a resettlement service to improve this function.

Indeed, the challenges we face today require renewed commitment and visionary leadership to ensure efficient and effective service delivery to all humanity.

Ensuring that employees working in whole of government service delivery to indigenous Australians have the skills they need to deliver effective outcomes5

The training will include information on UNIDO technical cooperation and service delivery, the service modules and thematic clusters, management of programmes and projects, and the general administrative procedures governing the actions in the field.

UNICEF agrees to conduct a supply chain review to identify ways to improve cost effectiveness and customer service.

Another critical factor for the development and diffusion of innovation in public service delivery is well educated and well trained public sector employees.

Strictly speaking about health care delivery by the National Health Service (SNS), there is no place for any type of discrimination against women.

On the Zambia MTR, two speakers jointly supported the MTR recommendation that UNICEF strengthen its advocacy role, rather than focus on service delivery.

New funding mechanisms were welcome and would no doubt improve the design of integrated programmes and country service frameworks.

It is also devising programmes to build capacity of developing countries' audit institutions to engage civil society in auditing performance related to service delivery.

The current payroll service delivery environment is the product of an uncoordinated approach, heavily influenced by organization unique interpretation of common rules and regulations.

As part of the system of internal oversight, the Evaluation Group served as an important and effective tool for improving systems and service delivery.

They suggest more attention to cost, reduced duplication and redundancy, the use of alternative service delivery, and improved transparency and accountability in government operations.

Independent evaluation is a core service function of UNODC that contributes to accountability, learning, policy development and improvement in the quality of programme delivery.