Monitoring and assessing quality of service

Quality control is an internal process that the service provider uses to monitor and control the quality of its service.

Endowing the public service with quality and transparency.

With the service economy, it is about improving quality.

Improved performance or higher quality service does not occur on demand.

Good quality transport service has been provided by the Transport Section.

This inequity has effects even on the quality of legal service

(b) Quality improved survey results that document improved client satisfaction with the quality of service delivery or transaction efficiency

One Food Quality Control Assistant, Field Service (new post), and one Fuel Contracts Assistant, Field Service (new post).

OFDI also leads to better product service quality and greater technological edge.

The adopted digital transmission link design delivered an exceptional quality of service.

The quality of service that is normally expected can no longer be maintained.

The Board considers that the absence of an adequate service level agreement prevents UNOPS from adequately regulating the quality of the service that it receives from its service providers.

Liberalization gives rise to competition and, with it, efficiency and quality service at lower cost.

The Committee trusts that quality and priority of service to Member States will be maintained.

Partnership building promotes sharing public service delivery responsibility and achievement, a quality that empowers civil society.

One fundamental aspect of quality related to the standards and qualification requirements imposed on service providers.

However, the Committee requests that this trend be monitored carefully in terms of quality of service.

According to the Broadcasting Act the public service stations shall attach importance to quality, versatility and pluralism.

Critical to improving the quality and efficacy of the public sector is commitment to public service capacity building.

It has also contributed to the acceleration of service quality improvement process at hospitals and primary care units.

This should help the Programme to assess the quality of service provided and learn lessons for the future.

That has the whole quality movement has risen with the service economy over the past 20 or 30 years.

28. The quality of service UNHCR provides to its beneficiaries depends largely upon the effectiveness of its implementing partners.

68. The Programme uses the United Nations special service agreement form to record the quality of a consultant s work.

(c) Ensuring the responsiveness of public administration to citizen needs and legitimate demands (through the adoption of citizen charters, dissemination of service pledges, and implementation of quality service initiatives)

The Service takes a service oriented approach in its overall operation and in the development and maintenance of high standards of information technology stressing timeliness, efficiency, cost effectiveness and quality.

The availability and quality of service based data vary greatly, and such data are rarely collected in a systematic manner.

Variously termed citizen centres , service assistance to citizens , or people first , these quality service initiatives have one common objective to place public administration at the service of the people and, by so doing, to alleviate poverty and promote development.

The company offered a range of products Skystar Advantage, which made interactive, transaction oriented applications possible FaraWay VSAT offered multi channel, toll quality telephone service DialAway VSAT offered single channel, near toll quality telephone service SkySurfer VSAT delivered satellite based Internet access and OneWay VSAT provided unidirectional data broadcasts.

Building upon that foundation, in 2006 2007 the Service will focus on providing high quality financial services to all its clients.

UNESCO has expanded its science mentoring programme to pre service teacher training, also to enhance the quality and capacity of instructors.

In order to further rise the level of customer service, in October 2004, the Tourist Board introduced the new hotel industry standards, which are designed to ensure high quality of service delivery.

Library staff skills, and consequently quality of service, varied widely between locations, depending on the level of professional and technical training available.

Affirming the close relationship between the tourist sector and other service sectors, which affects the overall quality of tourism in Arab societies,

In recent years, variable quality of service and late or unreliable financial reporting have been an issue with a number of clients.

Through this change, the Secretariat hopes to be able to improve the quality and range of the web service provided to the Parties.

Information about the quality of the service provided, which can also be use as an anti competitive weapon should also be more transparent.

It detailed what was required both to halt a decline in service quality and to meet the objectives of the medium term plan.

Closures also made programme supervision and staff training much more difficult, and service quality has begun to decline, particularly in the West Bank.

The use of complex commercial service contracts is a growing part of this framework and requires deliberate management oversight and effective monitoring tools to ensure that the service provider meets the Organization's quality and performance standards.

From this analysis, the Fund will identify the process changes that will lead to an overall improvement in performance, productivity and quality of service.

Independent evaluation is a core service function of UNODC that contributes to accountability, learning, policy development and improvement in the quality of programme delivery.

Although professional associations are crucial in maintaining standards and quality of service, they have often attempted to dampen price competition and restrict new entrants.

The Service has utilized the tremendous outreach potential of the Internet to enhance the quality and quantity of information available through its Web site.