Complaints against the Correctional Services Department

Complaints against the Correctional Services Department 166 168 60

However, in August 2002, the Complaints Investigation Unit of the Correctional Services Department received ISO 9001 2000 accreditation.2 The findings of the investigation are scrutinised by the Correctional Services Department Complaints Committee.3

Among other things, they submitted numerous complaints to the Justice Ministry s police investigation department.

In 2003, the Department received 119 complaints approximately half of them involved sexual harassment allegations.

(e) The Department operates a formal complaints system in addition to the statutory appeals system.

It stated that 81 complaints against GSS interrogations had been submitted to the Justice Ministry s Police Investigation Department in 1995.

That study involved gathering complaints filed by women with the department and analyzing them, determining their nature, and identifying the solutions found.

In its reply, the Government stated that the Department for Investigations of the Police in the Ministry of Justice had investigated the complaints.

Complaints

Registration of complaints Rapporteur for new complaints and interim measures

The Department continues to serve as an address for women civil servants to submit complaints regarding discrimination, injustice and grievance in their status and working conditions.

OECD, P. Walkenhorst and B. Fliess, Non Tariff Measures Affecting EU Exports Evidence from a Complaints Inventory, Economics Department Working Papers No. 373, OECD, Paris, 2003.

Inadmissible complaints

Any complaints?

Any complaints?

Registration of complaints Rapporteur for new complaints and interim measures 158 99.

Inadmissible complaints 163

Transmission of complaints

number of complaints

187 miscellaneous complaints.

No. No complaints.

The Immigration Department applies complaints procedures set out in the Immigration Service Standing Orders made by the Director of Immigration under the authority of the Immigration Service Ordinance.

As stated in our previous report, the Public Complaints Commissioner remains responsible for handling complaints and grievances from the public, including complaints from women.

These are complaints choirs.

Complaints against the Police

Complaints to the Ombudsman

E. Substantiation of complaints

We're used to complaints.

Lawyers were hired from the Baghdad Bar as complaints officers and a complaints database was established.

The Special Committee recommends that the Department of Peacekeeping Operations provide feedback in general terms to alleged victims on the outcome of their complaints and of the mission's investigation, giving due regard to the privacy laws of Member States about information being disclosed prior to adjudication of the victim's complaints.

For example, the Correctional Services Department (CSD), which runs HKSAR's prisons, has a Complaints Investigation Unit to manage its internal grievance redress system for staff, prisoners, and members of the public.

I'm tired of your complaints.

I'm tired of her complaints.

All those complaints were rejected.

Transmission of complaints 157 98.

Method of dealing with complaints

Conditions for admissibility of complaints

(d) Model complaints referral form.

You really haven't any complaints.

I've had several complaints lately.

No complaints about that samurai?

Complaints to the head master.

Some CAOs have several complaints procedures a total of 162 complaints procedures were found in 89 CAOs.

She asked which crimes withdrawals of complaints applied to, and whether victims were pressured to withdraw such complaints.